Acceptance of the Privacy Policy

By accessing and using our Platform, you accept this Privacy Policy and give your consent for the processing of your personal data in accordance with Costa Rica's data protection laws.

Information We Collect

In order to offer you our services, we only collect the following information:

• Alias: The name or nickname you choose for your account.
• Date of birth: To personalize financial wellness content according to your life stage.
• Country of residence: To tailor our financial wellness recommendations to your geographical context.
• Email address: For account-related communications and Platform notifications.
• Budget management history: Including information on how you have previously managed your budgets and your perceived level of difficulty, so we can customize our recommendations and support for financial management.

Purpose of Data Processing

BEHACK processes your personal data for the following purposes:

• Providing personalized financial wellness services: including recommendations and advice on budgeting and managing income and expenses, adapted to your specific situation and context.
• Enhancing the user experience: understanding your previous interactions and level of difficulty with financial management to optimize the relevance of the recommendations.
• Regulatory compliance: fulfilling our legal obligations under Costa Rican data protection regulations and financial system requirements.
• Fraud and money laundering prevention: implementing security and compliance measures to detect and prevent fraudulent activities and money laundering.

Information Sharing

BEHACK does not share your personal information with third parties, except in the following circumstances:

• Service providers: third parties that provide technological support, data storage, or information analysis under strict confidentiality agreements.
• Legal and regulatory compliance: if required by law, we will share your information with the relevant authorities to comply with money laundering and terrorism financing (ML/TF) regulations.
• User authorization: with your explicit consent, in situations where you want us to share your data with specific third parties.

Security Measures

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, user authentication, and access monitoring. Despite our efforts, we cannot guarantee the complete security of information transmitted through the Platform, so we recommend taking additional precautions, such as keeping your access credentials confidential.

Data Retention

BEHACK will retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy and to meet our legal obligations. Once your data is no longer needed, it will be securely deleted from our systems in accordance with data protection regulations.

Your Rights

You have the right to:

• Access your personal data and know how it is processed.
• Rectify any incorrect or incomplete data.
• Object to the processing of your data for legitimate reasons, in cases provided by law.
• Delete your data when it is no longer necessary for the purposes that justified its processing.

Fraud and Money Laundering Prevention

BEHACK complies with Costa Rican fraud and money laundering prevention regulations (ML/TF), implementing the following measures:

• Monitoring suspicious activities: we supervise activity on the Platform to detect unusual patterns and prevent misuse of our services.
• User identification: we require identity verification for certain Platform features to ensure only the authorized user can access their information.
• Collaboration with authorities: we fully cooperate with the competent authorities in the event of investigations related to fraud or money laundering, sharing information when required by law.

Modifications to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any significant changes through the Platform, and we recommend periodically reviewing this section. Your continued use of the Platform after such changes implies acceptance thereof.

Contact

If you have any questions or concerns about this Privacy Policy or the processing of your personal information, you can contact us at:

• Email: info@behack.com
• Phone: +506 88242753
• Address: San Jose